Beesender - Violet Bee

Smart. Fast. Friendly.

Robotized chats for the Creatio platform

Beesender is a Super Trouper Chat Machineon the Creatio marketplace 

Communication Robots

Create rule-based chatbots with no-code business-process designer. 

Omnichannel Chats

Chat with clients or colleagues right from the Creatio user interface.

Outbound Notifications

Send notifications from real-time marketing campaigns.

The Era of Conversational Marketing is Coming

Beesender helps you to develop relationships with your customers even if you work from home. You can robotize some of your most critical business processes for customer care, sales, marketing, and HR.

Customer care

Create service cases, answer questions, and send knowledge base articles during chats with your customers.

Sales

Set up chatbots to convert web site visitors into clients. Chat with clients in messengers to communicate effectively.

Marketing

Send special offers through messengers and push notifications. Get feedback and set up surveys via chatbots.

HR

Use chatbots for HR automation. Let them do mechanical work so you can offer more services to your colleagues.

Give your customers a unified experience with your brand

Web sites. Portals. Apps. SMS. Messengers. Social networks.

Chat Master

Contact Center Agent's Work Place

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    21 communication channels
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    Flexible chat distribution rules
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    Bot-Agent-Bot chat transfer
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    $420/agent/year


Bot Master

Communication Robots Builder

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    Rule-based & NLP chatbots
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    No-code BPM technology
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    Integration with CRM database
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    $420/chatbot/year


Outbound

Advanced Messaging Tool

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    Sends text, pics, and chatbots
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    Individual and bulk delivery
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    Built-in survey bots builder
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    $6,000/year


Messengers

8 channels

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    WhatsApp Business API
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    Skype, Viber, and Telegram
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    Facebook Messenger
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    Line, WeChat, Twitter


Websites, SMS, & Apps

7 channels

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    Live Chat for Websites & Portals
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    SMS, Viber, and Push Messaging
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    API for Mobile Applications
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    Coming soon: Intercom, Drift


Social networks

6 channels

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    Facebook & Instagram
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    Microsoft Teams
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    Facebook Workplace
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    VK and OK


Basic

5% of the license price/year

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    9 am – 6 pm (Monday – Friday)
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    Response time for high-priority cases, working hours: 4
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    Resolution time for incidents of high priority, hours: 48
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    Number of authorized contacts eligible to submit support cases: 2


Business

12% of the license price/year

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    9 am – 6 pm (Monday – Sunday)
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    Response time for high-priority cases, working hours: 1
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    Resolution time for incidents of high priority, hours: 24
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    Customer Success Manager


Premium

20% of the license price/year

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    24/7
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    Response time for high-priority cases, working hours: 1
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    Resolution time for incidents of high priority, hours: 12
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    Server License Support


Beesender Server

In-House Server License

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    Direct connection between the enterprise's server and 21 communication channels
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    $20,000/year
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    Available only with Premium annual technical support plan


Beesender Unlim

Unlimited licenses

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    Includes Beesender Server, Chat Master, Bot Master, Outbound, SkillScanner, and Portal Chat
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    $60,000/year
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    Available only with Premium annual technical support plan


Professional Services

Creatio and Beesender Customization

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    Focus on middle-size implementation projects of 500+ hours
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    $65/hour average rate
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    New release delivery every two months


Get a free consultation now

We speak English, Spanish, and Russian

Beesender - Chatbots Save Money

About Beesender

We built our first chatbot in 2016.

Beesender is a European company located in Vilnius, Lithuania. Our business partners operate in 110 countries all over the world.
Today we are a leading application for non-voice communications at the Creatio marketplace. Our goal is to bridge the gap between communications and business processes.
Beesender has the Creatio Partner of the Year awards for 2019 and 2020 as a top product at the Creatio marketplace.

Communication robots

1

Drag&Drop set up

Now every company can create virtual assistants without code development. Business analysts can take a hands-on role.

2

Rule-based design

Chatbots work on pre-set scenarios following the company's business processes. With zero mistakes, clear logic, and real-time analytics.

3

Ready for RPA

You can use chatbots for Robotic Process Automation. Let them work with your employees or take busywork off their hands.

What Chatbots Can Do

For Retail & E-commerce

● Omnichannel customer support● Loyalty program activation● Corporate communications 

For Banking & Insurance

● Sales process automation● Customer feedback registration● ATM locator

For Healthcare

● Omnichannel contact center● Next visit recommendation● Appointment confirmation

For Manufacturing

● Industrial safety trainings● Service cases registration● Dealership quality control

For Auto Dealers

● Marketing campaign automation● Service appointment scheduling● NPS and CSI surveys

For Online Gaming

● Lead generation in messengers● Outbound chats● Claim management

Our Customers

Beesender's client - Leroy Merlin
Beesender's client - Decathlon
Beesender's client - Roca
Beesender's client - BNP Paribas Cardif
Beesender's client - Meest China
Beesender's client - Mitsubishi Motors
Beesender's client - ESET
Beesender's client - ESET
Beesender's client - ESET
Beesender's client - ESET

Looking for innovation? Here they are!

FAQ

  • How to buy Beesender

    You can buy Beesender at the Creatio marketplace. Contact us, the Creatio sales team, or any Creatio partner for a quote.

  • How many products are there?

    There are 8 types of Beesender for Creatio products:● Beesender Omnichannel● Beesender Chat Master● Beesender Bot Master● Beesender Outbound● Beesender SkillScanner● Beesender Portal Chat● Beesender Server● Beesender Unlim
    Please order a demo via chatbot or send your request directly to moc.redneseeb%40tcatnoc

  • What is included in the license price?

    ● 360 day subscription to use the product● basic set up services● initial user training● access to the knowledge base

  • What platforms does Beesender work on?

    ● Creatio Studio Enterprise ● Marketing Creatio● Sales Creatio● Service Creatio● Creatio Portals● Any previous Creatio products starting from the bpm'online 7.11 version

  • Do you have Trial and Freemium options?

    Any Creatio customer can get one Beesender Chat Master license absolutely free and with the exact same functionality as the paid version. You can use this free license before you decide to buy any Beesender licenses.
    If you need a one-week trial license of any other Beesender product, please contact the Creatio sales executive or Creatio integrator you work with. You can also contact us directly via chatbot or by sending your request to moc.redneseeb%40tcatnoc.

  • What channels do you offer?

    ● Live Chat for web sites● Facebook● Facebook Messenger● Facebook Workplace● WhatsApp Business API*● Instagram● WeChat● Twitter● Skype● Microsoft Teams● Telegram● Viber● Line● VK● OK● SMS● Customer portal● Mobile applications (via API)● Creatio platform users
    * Beesender can be integrated with your company's official WhatsApp Business API account (paid option).
    Please read this article on our blog to find out the details.

Want to learn more about Beesender?

Complete the form below and get an individual demo

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