We have good news for the businesses who use WhatsApp. Now you can connect your WhatsApp Business API directly with Beesender robotized chats in Creatio.
All it takes is three simple steps:
1. Choose a Facebook partner who will help you get the official WhatsApp Business API account. You can find a list of partners here.
2. Get a WhatsApp Business API account. Here is Facebook's Getting Started manual.
3. Get in touch with us (firstname.lastname@example.org). We will tell you what Beesender licenses and services you will need to start chatting with clients through WhatsApp.
1. You can chat with clients right from the Creatio communication panel.
2. Either you or the client can initiate the first chat. You can start a new chat directly from the Contact page.
3. With the help of the Beesender Bot Master license, you can create a rule-based chatbot and connect it to WhatsApp.
4. With the help of Beesender Outbound, you can send notifications and service messages through WhatsApp. You can use the business process or marketing campaign designers to set up this kind of messaging logic.