We started the 2020 year with some good news. We finished Beesender integration with Facebook Workplace.
Companies that use Creatio, with the help of Beesender will be able to build communication robots for Facebook Workplace.
Rule-based chatbots will be able to:
• provide answers to the most popular questions of employees
• register service cases
• help to find free conference rooms
• order passes to the office
• provide on-the-go training
• conduct surveys
• and much more
In case a communication robot doesn't provide the necessary service you will be able to switch your dialog to specialists from HR, Help Desk, or Office Supply. They will chat with you the same way as you chat with friends using Facebook Messenger or WhatsApp.